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Ratings Summary
4.8
out of 5.0
134 Reviews
Ratings Snapshot
5 Star
88% (118)
4 Star
7% (10)
3 Star
1% (1)
2 Star
1% (1)
1 Star
3% (4)
96%
of Reviewers
Recommend
Excellent
By Diane
from Broolkline, Ma
on March 20, 2024
Verified Buyer
Excellent service on phone call to them. Order two more pen and pencil sets for my nephews. Since that product was nice I order a wedding clock for my niece. Excellent
Pros
  • Excellent one and pencil set. So good I order two more for my nephews. The service was excellent so I just order a wedding clock for my niece.
  • Excellent customer service on the phone.
Beautiful gift
By Angie
from Santa Fe, NM
on February 22, 2024
Verified Buyer
Beautiful piece! Was a gift for my sister for earning her Master’s Degree! Fast shipping to boot!
DO NOT BUY
By Cherryse V.
from NJ
on February 19, 2024
Verified Buyer
DO NOT PURCHASE FROM THIS COMPANY. Bought this as a gift and the pen has already broken apart. For the price it is unsatisfactory, and I am being kind.
Cons
  • This pen broke into pieces and it was given as a gift. It
Merchant Response
I am so so sorry this happened. It is not something that should happen or normally does happen. We will follow up by email about sending a replacement or issuing a refund.
Great Quality Set
By Kristin
from Tennessee
on February 4, 2024
My experience with this company was exceptional! I reached out to customer support for help and they were quick to respond and gave me the best recommendation. I received the order very quickly after it was placed. Very pleased :)
Executive pen and pencil set in fancy wooden box
By Lori
from Fort Lauderdale
on January 26, 2024
Verified Buyer
I felt very good giving this executive gift. It is high quality and will look good on any executive’s desk.
Unbelievable Customer Service
By Leah
from Houston, TX
on January 4, 2024
The service was unbelievable, I can not believe that EGS got my gifts ordered, personalized and delivered to me during the holidays on such short notice!! I am so thankful. My rep was in constant contact with me and kept me informed the entire time. I would prefer a higher level of quality control, some of my box were scratched up a bit and did not have time to correct the problem.
Will use them again next year.
By Shelby
from Yerington, NV
on December 19, 2023
Verified Buyer
Fast delivery and excellent customer service!
Beautiful Set
By Tonya B.
from Columbia Sc
on November 20, 2023
Verified Buyer
This pen set was beautiful
Perfect & Beautiful!
By Sandi
from Orlando, Fl
on October 1, 2023
Verified Buyer
This gift set came out perfect and is absolutely beautiful! I ordered late for a retirement party and the box arrived early. I was so happy to be able to give the gift at the party. Thank you a million times, Sandi
Customer Images
Pros
  • Personalized gifts are always special
Cons
  • None!
Wonderful!!!!!
By J J.
from Baltimore, MD
on July 2, 2023
Verified Buyer
My husband loves his gift!!! He was so surprised!!!! He placed it in his desk in his office.
Worth it
By Jerry
from Boise
on April 24, 2023
Verified Buyer
Shipped quickly and looks great
5 stars! I recommend!
By Kathryn
from Sayreville, NJ
on April 23, 2023
Verified Buyer
I bought this for my daughter-in-law's father, and he loved it. It is substantial in weight, glossy wood box, excellent lettering, and the pens look and feel expensive. It was a huge hit! Totally recommend.
Pros
  • Beautiful wooden box, excellent lettering, good substantial feel to the pen and pencil, expensive look to the lettering on them. PLUS it was in a foam wrapper and foam on the pen/pencil. I like that it was not damaged in any way in the mail because of this.
Cons
  • I have no cons; I really like the set and his sons are eager to order a set like this for themselves!
Perfect gift for anyone political n your life!
By Jeanne
from Chicago, Illinois
on February 22, 2023
Verified Buyer
I gave a psersonalized set to my daughter who just won the political race for Connecticut House of Representatives this past fall. She was thrilled by such a lovely, memorable gift commemorating her new career. I highly recommend this personalized set for anyone that you know who is commemorating a special event in thier life. Excellent quality and service!
Perfect
By Maddie
from Fort Myers
on February 4, 2023
Verified Buyer
Great quality perfect for gifting
Proud to gift this item.
By Pam H.
from Vestal, NY
on January 19, 2023
Verified Buyer
Purchased as a gift for my son’s promotion. He was very pleased with this set
Superb Order
By Shawn G.
from Rogers, AR
on January 6, 2023
Verified Buyer
I ordered the double pen case with replacement ink. The case was perfectly engraved and centered. Each pen had different engravings which came out beautifully and the pens are solid quality. 4 out of 5 star rating only bc the color I ordered the case to match other pieces in Rosewood but actually came in more of a coffee color. Other than color, this order was perfectly executed and delivered within 3 days. My boss was beyond happy. Highly recommend Executive Gift Shoppe!
Customer Images
Timely delivery, pleased with end product!
By Lynsey
from Texas
on December 28, 2022
Verified Buyer
The quality of the pen/pencil and its engraved box was exceptional. The gift recipient was pleased and is excited to showcase the box in his future office. I will be using this service in the future at the next opportunity.
Pen and pencil set.
By Bev M.
from Bolingbrook. Illinois
on December 13, 2022
Verified Buyer
I purchased the set for my grandson’s college graduation from UIC. He was thrilled with the gift. He has a job with an investment firm in Chicago. The pen set with his name engraved was a perfect gift,
Great looking pen and pencil set.
By Peggy
from Union,KY.
on November 16, 2022
Verified Buyer
Easy to read name on box and pen set.
Great Product!
By Craig A.
from Sacramento, CA
on October 31, 2022
Verified Buyer
I was extremely pleased with the quality of the items that I ordered - they were very well done. As importantly, my order was shipped promptly and I received it within a week.
Pros
  • Great company to do business with.
Cons
  • None!
I love these pens
By R
from Delaware
on October 2, 2022
Verified Buyer
I love these pens. I bought them as a special gift for someone and they loved them. They are excellent quality and really look impressive and expensive eventhough they were reasonably priced and arrived early.
Awesome set and awesome company
By Sharon L.
from Florida
on September 23, 2022
Verified Buyer
I purchased these as a gift for one of my doctors. I had the pens engraved. Looks great! I forgot to add the engraving for the case to my order so I contacted them and they engraved a case and sent to me at no charge!!!! Would order from here again.
Beautiful
By Dorothea
from Oregon
on August 31, 2022
So much more then I expected. Would definitely order again from this company
Pros
  • Just what I wanted
Quality workmanship
By Judy
from California
on August 17, 2022
Verified Buyer
The pen set was for a gift for a graduation. Extremely pleased with the quality and personalization. Timely receipt of gift.
Wonderful gift!
By Jenn
from New Mexico
on August 9, 2022
Verified Buyer
Got this for my husband. Wonderfully made, great pen and pencil. The refill that came with it does not fit/match the pen. I’m here to try to order the correct refill.
Perfect Gift
By Teresa S.
from Upstate NY
on July 27, 2022
Verified Buyer
As your family and friends get older it seems as though gift ideas are less. Everyone likes to receive money, cards, clothes and such, but since I have been shopping with the Executive Gift Shoppe my decisions for gifts has been much easier. There is something for everyone on their site and I will continue to purchase many items through the Executive Gift Shoppe. I really love their engraving choices for the boxed pen and pencil sets. Thank you Executive Gift Shoppe!
Pros
  • Beautiful engraving choices and a variety of colors and styles.
Cons
  • N/A
Great customer service
By Dee
from NC
on July 15, 2022
Verified Buyer
I made a mistake and put the wrong shipping address. Once the item was returned they shipped it to the correct address for me with no issues. Quality product as well. Would definitely use them again.
Pros
  • Great customer service, quality products
Really nice Boxed Pen Set
By Tina
from Los Angeles, CA
on June 16, 2022
Verified Buyer
Nice pen set & the box it comes in is also very nice. The box I received was damaged & Pete took care of it for me right away. Great customer service. Perfect gift. Thank you.
Outstanding quality
By Bill
from Valencia, CA
on January 2, 2022
Verified Buyer
Outstanding and exquisite quality pen, pencil set with beautiful monogram wooden case! Extremely professional and elegant.
Not Happy
By Allison
from Florida
on December 25, 2021
Verified Buyer
You should be able to return inscribed items. Please use a better system when ordering online. The lettering on the description pen showed that the lettering was going to be big. But when I got the pen the lettering was so small it was laughable. This was supposed to be a Christmas gift.
Pros
  • The pens and the casing.
Cons
  • Not being able to return inscribed items.
Merchant Response
I'm so sorry you're unhappy with the font size for the pen and pencil. We're happy to send out replacements free of charge with the lettering much larger. We'll reach out via email.
Superb
By Jennifer M.
from Los Angeles
on December 1, 2021
Verified Buyer
I have ordered pen sets from Executive Gift Shoppe numerous times, all engraved, and all received with elation. Not only does each box look beautiful, the engraving is excellent, and the pens flow smoothly. The are both eye and hand candy! Don't think twice.
Best service
By Shirley
from Jackson, Ga.
on November 24, 2021
Verified Buyer
I ordered last year. I gave my e mail address instead of my home address. It was delivered to someone else. I called them. They immediately saw the problem. They immediately said they would send the order and would not charge. I insisted no, it was my fault. They insisted to send it. So very nice on the phone. Received it quickly. I ordered again this year (Christmas). Wonderful service, good products. You can trust them.
Great product with super fast shipping!
By Imani J.
from Wake Forest, NC
on November 3, 2021
Verified Buyer
I bought this as a gift for my mother for graduating with her MBA. The engraving was beautifully done, and it came within a couple days which was much fast than the original delivery date. She loved it! Looking forward to making my next purchase!
Nice items & quick shipping
By Mary
from Columbus, oh
on October 30, 2021
Verified Buyer
I was very happy with this set! I ordered for my significant other, and he loves them (the perfect weight to spin them around while fidgeting, apparently). Good quality, nice little engraved box, and they arrived super super quickly. Overall very happy!
Pros
  • Nice weight
  • Look good
  • Extra ballpoint filler (if selected)
  • Write well
Cons
  • None!
Quality!
By Anonymous
from Washington, DC
on October 20, 2021
Verified Buyer
Wonderful promotion gift! My friend loved it!
Gift for grandson
By Maria
from Hackensack,nj
on September 29, 2021
Verified Buyer
The case and pen and pencil were of good quality.
Quality as promised
By Rick
from Columbus, Ohio
on August 4, 2021
Verified Buyer
The product we received was the same quality as promised. It arrived on time and the recipient was well please.
Fabulous item!
By Ernesto
from New Jersey
on July 21, 2021
Verified Buyer
My son was so happy and so did we as parents. This was a special gift for him on a special birthday. Thanks for the quality & for the business. I highly recommend you.
Beautiful piece!
By Kate
from New Jersey
on July 9, 2021
Verified Buyer
This was just what I was looking for and it turned out great! It arrived exactly how the 'preview' feature showed it while I was ordering. The quality is top-notch and the engraving is absolutely beautiful. I ordered for my Father who is getting his CFP certification. I actually ordered two of them because I made a mistake on the first one's engraving. I loved it so much though I ordered a second just to correct it. Customer service was wonderful and even gave me a discount for a mistake that was completely my own, as well as expedited the shipping for me! Love this set and now love this company. You won't be disappointed!
Excellent Choice For Commemorative Gift!
By Anonymous
from Orlando, Florida
on June 19, 2021
Verified Buyer
This was the perfect gift for a friend receiving a high honor!
Pros
  • Very good service. Quick turn around from order to delivery.
Cons
  • None
Excellent Services
By Irene
from California, CA
on June 5, 2021
Verified Buyer
This personized product is so nice by engraving the messages beautifully, we love it. Besides, the customer services are excellent, not only our late change was fulfilled and the gift was delivered well earlier than we requested. They are awesome!
Professional pen and pencil
By Anonymous
from Westminster Colorado
on May 22, 2021
Verified Buyer
My wife loved this gift
Quality at affordable price!
By Karen C.
from Oakdale, CT.
on April 26, 2021
Verified Buyer
I purchased this pen set for my sister as a birthday gift and it was a big success. So nice that you can personalize it at an affordable price. The customer service is outstanding!
Cons
  • None
Beautiful classy
By Seraphine
from Philadelphia
on March 25, 2021
Verified Buyer
Love the product the quality is exceptional the delivery was faster thank you so much
Just what I wanted!
By Audrey M.
from Poway, CA
on March 20, 2021
Verified Buyer
The pen and pencil were outstanding. Delivery super quick. Customer Service beyond helpful and wonderful!
Executive Pen and pencil set / missing gift wrap and card
By CM
from San Jose, CA
on February 18, 2021
Verified Buyer
This was the first time I had ordered this product from this company. It was a birthday gift for my grandson. The pen and pencil set was nice and the engraving was perfect. The issue I had was there was no gift wrap and birthday card enclosed as I had requested. My grandson had no ideas it was from his grandparents and since it arrived a week before his birthday he was at a loss as to who it was from and why. This was a disappointment.
Very happy with this purchase
By Akua
from Maryland
on February 17, 2021
Verified Buyer
This was my first time buying from executivegiftshoppe, but it won’t be my last. The gift arrived ahead of time, and the recipient was very happy with the gift!
Great! Just as expected!
By Anonymous
from San Antonio, Texas
on December 4, 2020
Verified Buyer
It came in exactly how I wanted it, except that the gift message that was supposed to have doesn’t seem like it came in with it. But I mean other than that everything else is flawless!
Smooth
By Ben
from MN
on December 2, 2020
Verified Buyer
I ordered a month before december and the product arrived as advertised and before the expected shipping date, I have not tested the product but I am very happy with the appearance and will be proud to gift it for the holidays.
Pros
  • Timely, As Advertised.
My go-to gift for all special people and occasions
By ChrisS
from Warrington, PA
on October 29, 2020
Verified Buyer
I originally bought this set for my child's 21st birthday and continued to purchase these for other special occasions. Ordering and turnaround time for personalization is quick. I love that the pen sets can be personalized with name and other special words that suit the person or occasion. I would absolutely recommend and purchase again and again.

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