Ratings Summary
4.6
out of 5.0
195 Reviews
pdSummary 
Reviews
Ratings Snapshot
5 Star
77% (151)
4 Star
14% (28)
3 Star
4% (8)
2 Star
2% (4)
1 Star
2% (4)
91%
of Reviewers
Recommend
pdCustomer 
Reviews
Great
By ANAR G.
from NY
on February 23, 2022
Verified Buyer
Amazing
Pros
  • Perfect
Cons
  • Wonderful
pdCustomer 
Reviews
The person I got this for loved it!
By Jason
from Mountain View, CA
on February 6, 2022
Verified Buyer
I wanted to give a gift to people in my department who make tenure. The college does nothing besides giving a certificate and I wanted to make it at least a little special with this gift. There's really a good selection on this site, and the value on these products are great, especially with the fact that you can personalize them. It's a great little gift for a very reasonable price. I know nothing about the actual quality of the product, but the person who got the gift really loved it.
pdCustomer 
Reviews
Very Pleased
By Hilary
from Florida
on February 3, 2022
Verified Buyer
I was very pleased with the quality and how fast I received my item. I will use them for all of my future engraved gift.
pdCustomer 
Reviews
Nice
By Jan
from 13039
on January 26, 2022
Verified Buyer
Was pretty good quality, nice finish and beautiful engraving. Was the perfect gift for my assistant manager.
pdCustomer 
Reviews
Engraved Pen Set
By Cathy P.
from Lafayette La
on December 29, 2021
Verified Buyer
Absolutely loved the pen set!!! I gave it as a Graduation Gift and she was thrilled!!!
pdCustomer 
Reviews
Exactly what I was wanting
By Karen
from Birmingham, AL
on December 26, 2021
Verified Buyer
I am so pleased by the quality, the fast shipping and the overall experience.
Pros
  • Beautiful wood!
pdCustomer 
Reviews
BEAUTIFUL
By Mariah
from Grand Rapids, Michigan
on December 23, 2021
Verified Buyer
done exactly like the pictures they sample for you! the wood is beautiful! i got these for my dad and he loves them!
pdCustomer 
Reviews
Pen Set
By Brian
from Owls Head, Maine
on December 14, 2021
Verified Buyer
Very Nice, the cherrywood is beautiful.
pdCustomer 
Reviews
Very impressed with item.
By Tom
from Lutz, FL
on December 2, 2021
Verified Buyer
Great product and very impressed with their work.
pdCustomer 
Reviews
Exquisite
By Jennifer M.
from Los Angeles
on December 1, 2021
Verified Buyer
I have ordered pen sets numerous times from Executive Gift Shoppe. They have all arrived beautifully packaged, and engraved with detail and finesse. It is a gift that is lovely to look at, a pen (or pen set) that feels great, and also gives you a chance to express your sentiments in beautifully engraved lettering.
pdCustomer 
Reviews
Great Retirement Gift and Keepsake
By Jessica
from Vancouver, WA
on October 4, 2021
Verified Buyer
This was a great retirement gift. They’re more of a keepsake item and not something I use on a regular basis. The set is very pretty, though. As far as pens go they deliver a smooth enough glide but could be too thick to handle for smaller hands.
Pros
  • Smooth glide
  • Pretty
Cons
  • Might be too thick for smaller hands
pdCustomer 
Reviews
Personalized Cherrywood Double Pen and Box Set
By Martin L.
from Flushing, NY
on July 25, 2021
Verified Buyer
very good quality pens and good package, shipped promptly.
pdCustomer 
Reviews
Great customer service!
By Kiersten
from Raleigh, North Carolina
on July 6, 2021
Verified Buyer
Originally, I was sent a box that I wasn't happy with and I reached out to their customer service. They responded very quickly and sent me a replacement box! The second box turned out exactly like I had imagined it (like the picture), and it was an incredibly quick turn around.
pdCustomer 
Reviews
Beautiful Gift!
By WA
from West Chester, PA
on June 21, 2021
Verified Buyer
This was ordered as a gift to celebrate a friend's accomplishment. She was very pleased with the set. She loved having a set of 2 two pens in a beautiful box , all nicely engraved with her name, title and year. I would consider ordering this again for a personalized gift.
Pros
  • Nice quality. The cherrywood is beautiful and makes for very elegant pens and case. The engraving is nicely done as per my specifications. I liked how I was able to play aroung with the fonts and sizes and see how the engraving would potentially look before I finalized my selection. It is also a plus that the pens use Cross refills which are easy to obtain.
Cons
  • Not really a con--just a suggestion that it might be nice to have a set in the same wood and case where one pen is a regular ballpoint and the other a roller ball.
pdCustomer 
Reviews
Pen Set
By Anonymous
from Indiana
on June 4, 2021
Verified Buyer
Exactly what I ordered. Quick turn around and shipping. Pens write great.
pdCustomer 
Reviews
Beautiful quality
By Dale
from MA
on May 20, 2021
Verified Buyer
Loved the pen set so much I ordered another. Good quality and made the perfect graduation gift.
pdCustomer 
Reviews
Amazing!!
By Mary
from Texas
on May 14, 2021
Verified Buyer
This was a gift to someone and they loved it. It also got delivered 2 days early
pdCustomer 
Reviews
Excellent pen set in beautiful cherry wood
By Debbie M.
from Oklahoma
on April 21, 2021
Verified Buyer
Beautiful and was as described
Pros
  • Came in a timely fashion...ease of ordering
pdCustomer 
Reviews
Excellent pens.
By Anonymous
from Ohio
on March 3, 2021
Verified Buyer
I bought these for my son for his birthday and he absolutely loved them. The engraving was beautiful and he told me they’re the best pens he’s ever had. He’s a commercial loan officer for a large bank so he uses a lot of different pens. I highly recommend them based on his opinion!
pdCustomer 
Reviews
Christmas gifts
By John
from NY
on February 4, 2021
Verified Buyer
I got these pens for my nurses, they are always looking for a pen.
pdCustomer 
Reviews
Engraved Pen Set
By Jea
from Ca.
on January 29, 2021
Verified Buyer
Lovely cherrywood pen set. Both pens and box engraved perfectly. Happy with the results. Easy order, arrived earlier than expected. Very pleased with the transaction and would recommend. Jea
pdCustomer 
Reviews
Beautifully done
By Anonymous
from Las Vegas
on January 15, 2021
Verified Buyer
My Boss loved it!!
pdCustomer 
Reviews
Dissappointing Customer Service
By DMP
from Washington, DC
on January 14, 2021
Verified Buyer
I can't even begin to tell you how disappointed I am in the service I received. Or let's say, the service I DIDN'T RECEIVE. I called this company SEVERAL times and left my name and number with its "answering service." Yet, I never received a call back. Nor did anyone leave a message on my phone. I was actually trying to fix a minor error with my order. Had someone returned my call, this could have been quickly resolved. Then to add insult to injury, the lovely message I crafted for my father was NOT included with the product. So, when he received the gift, I was told he was asking people: "Who sent me this? Do you know who sent me these pens?" Are you kidding me? Is this amateur hour or something? I understand mistakes can happen. No one is perfect. But to not even call the customer back? Someone who had a PENDING order? A mess! So there you have it. You wanted my review? You got it. I rarely write negative reviews. And I don't write this one to try to tank your business either. But I just wanted you to know how I felt, as a customer. It's not the end of the world. Thank you for letting me vent.
Cons
  • Non-existent customer service. No one returned my calls, despite me leaving my information with the answering service, TWICE.
Merchant Response
I am so sorry nobody called you back. Honestly, we did not see a phone message from you or we certainly would have. I have no doubt you left the message, it just didn't get to us for some reason. I will look into this and make sure it does not happen again. For the gift message, the message you included was printed on the packing slip sent with the order. I am wondering if the packing slip was discarded with the packing paper? Regardless, I am truly sorry you had a bad experience with this order. We will reach out to you via email.
pdCustomer 
Reviews
Nicely done
By Sue T.
from New York
on January 4, 2021
Verified Buyer
Nicely done! I was very impressed with the details of the engravement & encasement!!
pdCustomer 
Reviews
Box and Pen wood does not match
By DB
from Nebraska
on January 3, 2021
Verified Buyer
The pens and engraving are nice but the box is more of a painted cherry red rather than the same cherry wood finish that the pens have. The picture and description of “matching wood” is quite misleading in this regard. The red paint/stain is visible on the hardware of the box as well. It is fine, but if you’re looking for something nicer with real matching wood you should buy elsewhere.
Customer Images
pdCustomer 
Reviews
Excellent Service
By Anonymous
from Brownsville
on January 2, 2021
Verified Buyer
Product was amazing! Good quality pens
pdCustomer 
Reviews
Great gift idea
By Deb
from Montana
on December 29, 2020
Verified Buyer
The perfect gift for Christmas. The gift was exactly as I had requested. Will use this business again and happily recommend them to others.
pdCustomer 
Reviews
Beautiful & handsome!
By Pamela
from Russellville, KY
on December 26, 2020
Verified Buyer
Beautiful & handsome just like my fiancee who will be receiving these as a gift. He couldn't see me for Christmas but will visit at the end of January. I can hardly wait to see his face!
pdCustomer 
Reviews
Looks Nice
By Aunt G.
from Goodelttsville, Tn.
on December 16, 2020
Verified Buyer
The pen set looks nice. I purchased for a Christmas gift and will know more once the recepeint gets it. Thanks
pdCustomer 
Reviews
Beautiful Gift
By Ingram
from Florida
on December 10, 2020
Verified Buyer
This is a beautiful, well made pen set in a cherry wood box. It writes very smoothly. I've given 6 of these as tokens of appreciation for volunteer service. The recipients are always appreciative and admire the functionality and beauty of the gift.
Pros
  • Writes well. Beautiful case. Beautiful pens. Engraving is well done.
Cons
  • none
pdCustomer 
Reviews
The Perfect Personalized Gift
By Vince
from Virginia
on December 6, 2020
Verified Buyer
I purchase two sets as Christmas gifts. The quality exceeded my expectations. Both sets arrived perfectly printed and will convey the message of care that I want to share with the people I bought these items. I highly recommend.
Pros
  • Great Quality.
  • Nicely Printed.
pdCustomer 
Reviews
Makes for nice corporate gifts
By Ina
from Michigan
on November 30, 2020
Verified Buyer
We celebrated our company's fifth anniversary by sending long term clients wooden pens in wooden boxes from the Executive Gift Shoppe. The feedback was universally positive. I particularly liked the ability to personalize the pens and include a personal note with the gifts that were sent directly to clients due to Covid. The service was good and shipping prompt. I will continue to use the Executive Gift Shoppe in the future.
pdCustomer 
Reviews
Exceeded Expectations
By Bob
from Houston
on November 16, 2020
Verified Buyer
Nice looking product; good quality; fair price; help line call answered immediately; friendly and responsive staff.
pdCustomer 
Reviews
Great people to deal with
By Grandfather
from New Egypt nj.
on October 24, 2020
Verified Buyer
This pen set was a gift for my granddaughter. She is president of the National Honor Society ar her school. I had the box engraved but neglected to have the pens engraved. I calld the company two days after placing the order and explained my problem. They could not have been more accommodating. A simple phone call to a real human being, not a “robot”, corrected my omission.
pdCustomer 
Reviews
Great Gift
By Anonymous
from New York City
on October 4, 2020
Verified Buyer
This is a great gift to give to an adult.
pdCustomer 
Reviews
Great deal
By Miga D.
from New York, NY
on August 19, 2020
Verified Buyer
My order showed up earlier than the listed date, which was great as it was a present to my friend. Well packaged, safely shipped, and the product looked great with clear and deep engraves. Fully recommend the site and I will purchase another items in the future
pdCustomer 
Reviews
Excellent & Beautiful product Pens very good caliber
By Trudy
from Gulfport, MS
on August 7, 2020
Verified Buyer
Very pleased with the outcome of this pen set. The website was uncomplicated to use. You could see what your product would look like, a variety of options, & how much it cost. That capability was I chose thie Executive Gift. Other sites were complicated, could not visualize, pricing seemed hidden on some. Pete was very quick to respond to whatever we needed. Thank you Executive & Pete Trudy Mississippi
pdCustomer 
Reviews
Personalized Cherrywood Box and Pen Set
By Sylvia
from California
on August 7, 2020
Verified Buyer
Is a beautiful Personalized Cherrywood box and a set of pen. The job was very professional and and fast shipping. I will buy again and recommend to family and friends the company of executivegiftshoppe.com The gift for our son and daughter-in-law for their Civil Ceremony each has their own personalized pen.
pdCustomer 
Reviews
Pen set
By Paulette s.
from Jackson mo
on July 9, 2020
Verified Buyer
Disappointed with item Engraving doesn't show up like it did on computer. Pens roll around on box so don't see name when you ppen.
pdCustomer 
Reviews
Gift
By Clover
from New York
on July 5, 2020
Verified Buyer
I ordered the two pens personalized pens they came quickly just as ordered for graduation gift great would order again .
pdCustomer 
Reviews
Amazing
By Saunders
from Columbus, OH
on June 24, 2020
Verified Buyer
My cherrywood pen set was the perfect gift for my friend. The personalized print was just what I had in mind. And I absolutely love the cherrywood case and pens, it's beautiful! And the price was reasonable. I will definitely shop again! Thank you Executive!
Cons
  • A Tracking number for the product would have been nice. And I didn't get an email directly after the purchase.
  • Because I had neither of these I was suspicious that it may be a fraud. I felt better once my notice came that it was being shipped close to a week later.
pdCustomer 
Reviews
Perfect
By Riham
from Whitehall, pa
on June 21, 2020
Verified Buyer
The pens and the engraving were perfect beatiful. It was bought for a masters graduate who will be attending meeting with other professionals. Perfect way for her to present herself. Perfect. I would recomment them sitting on her desk.
Pros
  • Easy purchase
  • Delivery was quick
Cons
  • None
pdCustomer 
Reviews
Great gift idea!
By Kathi C.
from Texas
on May 22, 2020
Verified Buyer
Great Graduation gift! It was very classy for the price. It was received in mail on a very timely manner.
pdCustomer 
Reviews
Awesome Set
By Katie
from Plano, TX
on May 13, 2020
Verified Buyer
This is an awesome pen set especially for the price. I bought 2, one for myself for graduation and the other for my supervisor. I highly recommend this product. I would order again and recommend this site to everyone. Shipping was really fast and it was also free.
Pros
  • Product and shipping.
Cons
  • None
pdCustomer 
Reviews
Very well crafted
By Mevans
from S.C.
on April 8, 2020
Verified Buyer
My sister loved her gift... Wood looked very expensive. Great price
pdCustomer 
Reviews
The service was good but like I said one of my pens was messed up
By Sophia B.
from Southaven, Ms
on March 28, 2020
Verified Buyer
One of my pens was messed up they engraved over a dark spot.
pdCustomer 
Reviews
Out of this world!!
By Miriam
from Sevierville, TN
on January 30, 2020
Verified Buyer
When it comes to the excellence of the product and the customer service. Employees took the time and personally email me to make sure that it’s what I wanted before final product. You can’t find personalized costumer service like that anymore. Product absolutely love it. In fact am placing another order soon!!!! Thank you guys!!!
pdCustomer 
Reviews
Personalized Pens
By Bobbi
from Oregon
on December 27, 2019
Verified Buyer
Personalization was fast, accurate, and lovely! I expected the pens to have a bit more weight to them, but overall they were fantastic.
pdCustomer 
Reviews
Product is decent, but customer service left me cold!
By Dee
from Colorado
on December 24, 2019
Verified Buyer
I will say that the quality is what you would expect for the price. The stain is a little thick and artificial looking, but it is nicely engraved. I would have given 4 stars, but the customer service killed it in the end. To me, service can add a multitude of flaws. I received my pen set, and either their fault or mine, the first name was spelled wrong on the box. I do believe it was my error in filling out from online. I called to request a new box. After calling from early morning until early evening, leaving 3 messages, I finally reached a very polite person who said they would ship a new box, free of charge minus shipping. I paid for 3 day as I needed it for a doctorate graduation. I received a notice of shipment, 4 days. Didn't have it for the event. I was guaranteed it would arrive. When I called to request my shipping be refunded I was unable again to reach a person so I left a message (12/19/19) and have heard nothing (12/24/19). I don't care if they are a online company, customer service matters!
Pros
  • Gift, but seems like a decent product.
Cons
  • Customer value and support.
Merchant Response
I'm so sorry no one replied to you. We have refunded you the shipping charge. We did ship the new case for you free of charge via priority mail, priority mail took 4 days instead of the 2-3 days they are supposed to take. Again, we are really sorry about that! Also, sorry we were not able to answer your calls. We did our best this year to answer every call, but there were a few days where we were just overwhelmed. That being said, we will try to do better next Holiday season!
pdCustomer 
Reviews
Nice pen set
By Joe
from california
on December 23, 2019
Verified Buyer
I also didn't like the way the pens rattled around inside the box. So I bought some red felt and using double sided tape I lined the inside of the trough, It worked out great and it appears a little higher end,

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